Piedmont Medical Solutions
+34.2%
Increase in paid-to-date collections after switching to GenHealth for RCM billing.
Welcome, Healthcare AI Guy readers
An agentic OS
for healthcare.
Providers and plans spend $1T on administration every year. GenHealth replaces the human roles behind that work with AI agents that run eligibility, prior auth, and claims follow-up end to end, inside the systems your team already uses.
20M+ agent actions a yearDeployed in weeksSOC 2 Type II
Customer results
MedExpress
62%
Lower billed days after GenHealth went live.
GuideHealth
$1.2M
Projected maximum annual savings from automating admin tasks in an MSO/IPA deployment across independent physician groups.
The work
Not a task. The orchestration of agents across every surface the work lives on.
Administrative work in healthcare is not stuck in one system. It is scattered across a phone call, a fax, the EHR, and three payer portals. Agents that only live in one of those places cannot finish the job.
01 · Phone
Gets what only a person knows
Calls payers and providers for the information that lives nowhere but the other end of a line.
02 · Fax
Reads what arrives as paper
Runs OCR on inbound documents and pulls structured data out of PDFs and images.
03 · EHR
Writes back into the chart
Works inside eClinicalWorks, athenahealth, Brightree, and the billing system next to it.
04 · Plan portals
Logs in and waits on hold
Checks eligibility, submits authorizations, and polls for status until something changes.
Where it runs
Three places the work stops being yours.
01 · Intake
Eligibility & intake, verified in one pass.
GenHealth pulls coverage, adds it to the EHR, and checks medical necessity before a human ever looks.
02 · Authorization
Prior auth, submitted automatically.
Gathers patient documents, answers plan questions, and polls for status until approval.
03 · Billing
Claims paid sooner, denials caught earlier.
Half of orders run fully automatically. The remainder are flagged before they become a denial.
GenHealth customers
Catch problems sooner
“We transitioned to GenHealth for full-service intake and billing and couldn't be happier. By leveraging AI to make the process faster and easier, they've automated more work with better results than our previous outsourced team—which was five times their size. As a true partner that does not use offshore billing workers, they catch problems sooner and offer a level of transparency we never had before.”
Integrations
Pre-built agents for the payers and systems you already use.
Book a call
See what your collections number could look like.
Bring your claim volume, your EHR, and your current days in AR. We will walk through where the revenue is leaking and what an agent would take off your team.
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