Less chasing DME payments.
More time with patients.

DMEs using GenHealth spend 80% less time on billing tasks & earn up to 30% more working with our US billers armed with AI.

Start with a better billing team

  1. Take the work
    off your plate.

    GenHealth's AI runs the first pass. U.S. DME billers resolve exceptions so fewer tasks come back to your team.

  2. Holistic billing across
    the entire lifecycle.

    We manage intake through payment, fixing issues upstream so more claims get paid downstream.

  3. A team that fights
    for your revenue

    AI follows up. We handle exceptions and payer changes, saving you from retraining foreign billers.

Customer results

GenHealth customers earn more, improve care, and spend less.

34.2%

more collections

“GenHealth has automated more work with better results than our previous outsourced team—which was five times their size.”

Jack Bachman · CEO and Owner · Piedmont Medical Solutions
Trusted by
1000s of providersHIPAA
CompliantSOC 2
Type II

From intake to payment.

Explore workflows

Intake

Eligibility

Prior auth

HIPAA AI chat

Medical billing

Denials & appeals

Resupplies

Stock & bill

Concurrent review

Payment posting

What we handle

From DME referral to payment.

AI handles routine checks. Our U.S. billers investigate exceptions before asking your team for help.

Process referrals and orders

Review chart notes, verify benefits, manage prior auth, and set up equipment orders.

Submit and track claims

Check payer requirements and proof of delivery before filing. Follow up when payment stalls.

Post and reconcile payments

Post payments and review underpayments and older open claims.

Resolve denials and balances

U.S. billers correct or appeal claims and flag recurring issues for intake.

Making the switch

Switch billing without switching systems.

Keep your existing EHR, billing software, and payer portals.

  1. Review your current billing

    Review workflows, open claims, and collections to decide what we’ll take over.

  2. Plan the handoff

    Set up access, agree on responsibilities, and build your procedures into the workflow.

  3. Test, then roll out

    Test together and agree on how we’ll handle exceptions and open claims.

FAQ

Frequently asked questions.

Can we use your AI without your human billers?
Yes. You can use Genie, our AI assistant, without our full-service billing team. Keep your own billers and use GenHealth to automate repetitive tasks across your existing EHR, billing systems, and payer portals.
How does switching to GenHealth work?
We start by reviewing your billing workflows, systems, and performance. Then your team records its normal work in our workflow-recording browser. GenHealth learns the steps and automatically builds workflows to automate them, so you don’t need detailed SOPs or documentation to get started. Together, we define responsibilities, arrange access, and test the workflows before rollout. For full-service billing, we also coordinate open claims and the handoff with your team or current billing company.
Can we keep our billing software?
GenHealth works within your existing EMR, billing systems, and payer portals. We’ll review your systems and access requirements during onboarding so your team knows what is needed before the transition.
How much do your medical billing services cost?
Fill in the quote form with your monthly collections and the services you need to receive your instant quote.
How do you handle security and compliance?
Visit our Trust Center for security and compliance information. We’ll work with your IT and legal teams to review data access and requirements before rollout.