Piedmont Medical Solutions
+34.2%
Increase in paid-to-date collections after switching to GenHealth for RCM billing.
Take the work out of
healthcare operations.
GenHealth automates RCM, administrative, and review workflows across the healthcare systems you already use.
Customer results
GuideHealth
$1.2M
Projected maximum annual savings from automating admin tasks in an MSO/IPA deployment across independent physician groups.
MedExpress
62%
Lower billed days after GenHealth went live.
One engine across the work
What do you want off your team’s plate?
Choose an outcome, then see how GenHealth can automate the work across your existing systems.
Choose a workflow
Prebuilt workflowAutomated intake
01Fax inbox
FaxageReceive the inbound fax and open the document
02Document AI
GenHealth AIRead the fax, extract demographics and insurance, and categorize the document
03Patient search
BrightreeLook up the patient and check for an existing record
04Intake complete
BrightreeCreate the patient, insurance, and order records, then upload the source document
One connected revenue cycle
From order received to revenue collected.
GenHealth completes the work between your fax inbox, payer portals, EHR, billing system, and bank—then routes only true exceptions to people.
01 / Receive
↧
Intake
Read faxes and documents, extract every field, classify the order, and enter it into your system.
02 / Verify
✓
Eligibility
Check benefits, coverage, documentation, and medical necessity across payer portals.
03 / Clear
§
Prior auth
Match policy criteria, assemble evidence, submit the request, and follow it through determination.
04 / Submit
→
Billing & denials
Submit clean claims, identify denial causes, assemble supporting evidence, and move appeals forward.
05 / Collect
$
Payment & A/R
Post payments, reconcile remits, flag underpayments, prioritize follow-up, and chase aging balances.
Your team manages the exceptions—not the queue.
GenHealth customers
Catch problems sooner
“We transitioned to GenHealth for full-service intake and billing and couldn't be happier. By leveraging AI to make the process faster and easier, they've automated more work with better results than our previous outsourced team—which was five times their size. As a true partner that does not use offshore billing workers, they catch problems sooner and offer a level of transparency we never had before.”
Why GenHealth
We work in
your systems.
Your team doesn’t
work in ours.
GenHealth’s AI operates across your EHR, billing system, payer portals, fax, and phone workflows like a new employee would. Routine work happens touchlessly in the background; people step in only when judgment is required.
View all integrations01
Works like a new employee inside your stack
AI agents log in and work across the payer portals, EHRs, billing systems, fax, documents, and phone tools your team already uses. No new portal is required.
02
Runs touchlessly in the background
One workflow carries context from intake through payment, completing routine work without creating another queue for your staff to watch.
03
Brings people in only when they add value
Your team—or GenHealth’s US operations specialists—receives true exceptions with the history and context needed to resolve them quickly.
04
Visible when you want it
You do not have to live in GenHealth, but every extraction, check, decision, submission, and human intervention is available to review end to end.
Choose how hands-on you want to be
Tell us the outcome.
We’ll meet you there.
Technical teams build workflows themselves. Most providers have GenHealth build and implement the automation, then run it with their team. Others hand us the entire operation.
What buyers usually ask.
What is GenHealth?
GenHealth is an AI automation platform and operations partner for healthcare organizations. It completes RCM, administrative, and review work inside the EHRs, payer portals, billing systems, spreadsheets, fax, and phone tools teams already use.
What does GenHealth automate?
GenHealth automates revenue cycle management (RCM), administrative, and review work—including intake, eligibility, prior authorization, resupply, qualification and concurrent review, deposit posting, denials, A/R follow-up, and portal work. Like onboarding a new employee, GenHealth learns your process and works across your existing systems. Custom workflows are the norm.
Does GenHealth replace our existing systems?
No. GenHealth works across the EHR, billing system, payer portals, fax, phone, and other tools you already use. Your team does not need another portal or queue unless they want one.
Is GenHealth software or a managed service?
Both. You pick. GenHealth usually operates touchlessly inside your existing systems, with human-in-the-loop review during testing and rollout. Your team can run the automation, build it with us, or have GenHealth manage the operation end to end.
How do we get started?
Work with GenHealth
We meet with your team, walk through the workflows you use today, and map how to integrate automations smoothly.
Schedule a demo