80%
of order management automated end-to-end.
For DME suppliers & providers
Automate your paperwork
with AI.
Drive more referrals. Reduce denials. Expand into new markets in a fraction of the time. End-to-end intake, eligibility, and medical-necessity automation — built for DME.
The ceiling
80%
of DME/HME order management can be automated — end-to-end.
Platform
Built for the way
DME actually works.
01
Universal intake
Faxes, portal uploads, email, EMR exports. Documents land, get classified, and route to the right workflow — automatically.
02
Necessity in seconds
Every order checked against CMS NCD/LCDs, Noridian checklists, and your own policies. Missing items flagged before submission.
03
Humans in the loop
AI handles the bulk; complex edge cases route to your team. Fully explainable — never a black-box decision.
Pre-process every record
Don't let details
fall through the cracks.
Documentation for complicated orders is time-consuming and error-prone. GenHealth pre-analyzes every case — flagging missing documents, tracking outliers, and surfacing the edge cases for your team before they hit a denial queue.
- Pre-analyze every case with AI
- Flag missing documentation automatically
- Track outliers and reduce friction
Structured in seconds
Process intakes in seconds.
Use AI to automatically extract every key field — CPT codes, diagnosis codes, patient demographics, facility information, prescriber details — from any inbound document. Flag missing or incomplete documentation for efficient manual review.
Clinical eligibility, verified
Medical necessity
in seconds.
Knowing what's required is step one. Ensuring the chart meets the criteria is another story. GenHealth checks every patient record against the policy and flags critical pieces in seconds — with citations.
See our policy libraryLibrary or your own
Our policies, or yours.
Use GenHealth's library of current medical-necessity policies — including all CMS NCD/LCDs and Noridian checklists — or seamlessly integrate your own. We ingest PDFs and turn them into rules your agents execute against, automatically kept in sync.
Seamless integration
Works with what you
already use.
Custom integrations into your existing systems — Brightree, Niko Health, Bonafide, Nymbl, and more. No retraining. No waiting on IT. Your team keeps their workflow; we automate the work behind it.
2.1s
Median intake-to-structured-record latency.
95%
First-pass clean rate on extracted orders.