For DME Suppliers and Providers:
Automate Your Paperwork
with AI
Automate up to 80% of DME/HME Order Management
Don’t Let Details Fall Through the Cracks
- Ensuring that all documentation is in place for complicated orders can be time-consuming and error prone.
- Use AI to pre-process records, save time and reduce denials.
Leverage AI to pre-analyze cases
Process Intakes in Seconds
- Use AI to automatically extract key pieces of information like CPT codes, patient demographics, and facility information.
- Flag missing or incomplete documentation for efficient manual review
Track outliers and reduce friction
Keep Your Team in the Loop
- While many workflows can be fully automated, keep human experts in the loop for the most complicated cases which require a second set of eyes.
Fully explainable, no 'black box' decisions
Classify, Route and Save Every Doc
GenHealth's platform can be your first line of defense, processing intake forms received via email, portal, or fax. Our systems will extract structured information, de-duplicate records, and ensure that all your documents end up in the right place.

Perform Medical Necessity Checks in Seconds
Knowing what documentation is required is only step one. Ensuring that a patient’s record meets all of the clinical eligibility criteria is another story. Our systems can automatically check if a patient’s record meets the criteria and flag any critical pieces missing in seconds. If all looks good we will facilitate next steps.Use Our Medical Policies, Or Bring Your Own
Use GenHealth's extensive library of current medical necessity policies or seamlessly integrate your own. Our system already includes all of CMS's NCD and LCDs, as well as all Noridian checklists. If you have other documents your team uses to make determinations, we can quickly and easily incorporate them into automated workflows, ensuring your determinations are always up-to-date and efficient.