Earn more. Work less. Improve care. GenHealth’s medical billing experts increase collections by up to 30% by using AI.

A physician explaining care to an elderly patient
Exceptional Medical Billing Services for Provider RCM

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Enter your monthly collections, select services, and view your quote.

Service
Trusted by
1000s of providersHIPAA
CompliantSOC 2
Type II
Customer results

GenHealth customers earn more, deliver faster care, and spend less.

+34.2%

More paid-to-date collections with AI-powered RCM.

“GenHealth has automated more work with better results than our previous outsourced team—which was five times their size.”

Jack Bachman
Jack BachmanCEO and OwnerPiedmont Medical Solutions
What we handle

Your billing, handled from claim to collection.

AI takes on repetitive work. Expert billers handle exceptions, denials, and appeals.

Prepare clean claims

Handle charge entry, coding review, and payer-specific checks before claims are submitted.

Submit and track claims

Submit claims and follow their status so rejected or unpaid claims get attention.

Post and reconcile payments

Post payments, identify discrepancies, and flag underpayments for follow-up.

Work denials and outstanding A/R

Review denials, prepare appeals, and follow up on open balances with expert human oversight.

Making the switch

Keep your systems, upgrade the billing team.

GenHealth works within your existing EHR, billing software, and payer portals. We’ll review your specific systems before starting.

  1. Review your current billing

    Walk through your systems, workflows, open claims, and collections to agree on the work GenHealth will take over.

  2. Plan the handoff

    Define responsibilities, arrange access, and coordinate with your team or current billing company.

  3. Test, then roll out

    Review the workflows together before rollout, with a clear plan for exceptions and outstanding claims.

Discuss your billing needs

The GenHealth Difference

GenHealth provides better RCM and medical billing services by combining AI with expert human billers in the US. Our AI works tirelessly, while human billers go the last mile, handling exceptions and edge cases.

AI that keeps the work moving

  • Works around the clock

    No vacations, sleep, or delays.

  • Consistent execution

    Your SOPs, followed the same way every time.

  • Faster processing

    Cases worked promptly—even low-value denials.

US billers who go the last mile

  • Resolve exceptions and edge cases

    Investigate issues that need context and experienced judgment.

  • Review complex billing decisions

    Assess coding questions, documentation gaps, and unusual claims.

  • Work denials and appeals

    Build the case and coordinate with payers to resolve open claims.

FAQ

Frequently asked questions.

What is included in your medical billing services?
GenHealth handles claims preparation and submission, payment posting, denial management, and accounts receivable follow-up. We can also support intake, eligibility, medical necessity, and prior authorization. We’ll agree on the specific responsibilities and workflows for your practice before starting.
Can we keep our billing software?
GenHealth works within your existing EMR, billing systems, and payer portals. We’ll review your systems and access requirements during onboarding so your team knows what is needed before the transition.
Who handles the work: AI or human billers?
Both. AI handles repetitive billing tasks, while our revenue cycle specialists review exceptions, correct issues, and work denials and appeals. You get a managed billing service backed by expert human oversight.
Can you help with denials and outstanding A/R?
Denial management and A/R follow-up are part of our billing services. If you have an existing backlog, we’ll review its age, payer mix, and documentation with you to define a recovery scope and priorities.
How does switching to GenHealth work?
We start by reviewing your current billing workflows, systems, and performance. Together, we define responsibilities, arrange access, and test the workflows before rollout. We’ll also agree on how to handle open claims and coordinate the handoff with your team or current billing company.
How much do your medical billing services cost?
Fill in the quote form above with your monthly collections and the services you need to receive your instant quote.
How do you handle security and compliance?
Visit our Trust Center for security and compliance information. We’ll work with your IT and legal teams to review data access and requirements before rollout.