AI Admin Agents for Providers and Plans

Automated RCM with AI Intake, Benefits, Prior Auth, Billing and more

Request a demo
Trusted by
1000s of providersHIPAA
CompliantSOC 2
Type II
Customer results

See the difference in practice.

+34.2%

More paid-to-date collections with AI-powered RCM.

“GenHealth has automated more work with better results than our previous outsourced team—which was five times their size.”

Jack Bachman
Jack BachmanCEO and OwnerPiedmont Medical Solutions
Revenue cycle automation

RCM software that does the repetitive work.

Give your revenue cycle team AI agents that work across your existing applications, from patient intake to payment follow-up. Keep your staff focused on exceptions.

Intake and eligibility verification

Extract information from faxes and documents, enter it into your systems, and verify coverage through payer portals.

Prior authorization automation

Gather supporting documentation, check requirements, and prepare or submit authorization requests within your existing workflows.

Claims and payment posting

Automate repetitive billing tasks, check claim information, and post payments while routing discrepancies to your team.

Denial management and A/R follow-up

Identify issues, prepare appeal materials, and follow up on claim status so staff can focus on the exceptions that need judgment.

Works with your systems

Add automation. Keep your EHR and billing software.

GenHealth adds revenue cycle management automation to the systems you already use. Your team keeps control of the workflow and reviews the cases that need a human.

  1. Choose your first workflow

    Start with a repetitive, high-volume task. Walk us through how your team handles it and what a successful result looks like.

  2. Connect your existing systems

    Arrange the required accounts and permissions for your EHR, billing software, and payer portals. We’ll confirm access requirements before rollout.

  3. Test with your team, then expand

    Review results and exception handling before launch. Add more revenue cycle workflows as you validate the automation.

Explore automation for your team
Workflows

Automate tasks across the RCM continuum within your current workflows and apps.

Explore Workflow Automations
Intake & data entry

Read a fax, automate data extraction and entry.

Get started with Intake
FAQ

Frequently asked questions.

What does GenHealth’s RCM automation software do?
GenHealth automates repetitive revenue cycle tasks across intake, eligibility verification, prior authorization, billing, payment posting, and denial management. We’ll review your workflows and systems to agree on what to automate first.
Does GenHealth replace our EHR or medical billing software?
GenHealth works within your existing EHR, billing software, and payer portals. It adds automation to those workflows. We’ll review your specific applications and access requirements before starting.
Is this RCM software or a full-service billing company?
This offering gives your existing team AI workflow automation. Your team continues to manage the revenue cycle and handle exceptions. If you want GenHealth’s billers to take over daily billing operations, ask about our full-service RCM offering.
Can we start with eligibility or prior authorization alone?
Yes. Start with a specific workflow, such as eligibility verification, prior authorization, or intake data entry. We’ll test it with your team before rollout, and you can explore additional workflows as you go.
What happens when the automation needs human input?
We define exception handling with your team during setup. Cases requiring additional information or judgment can be routed for human review rather than treated as completed work.
How much does RCM automation cost?
Contact us to review your workflow volume, systems, and automation needs. We’ll define the scope and pricing with you before you get started.
How do you handle security and system access?
Visit trust.genhealth.ai for security and compliance information. We’ll work with your IT and legal teams to review permissions, data access, and requirements before rollout.