AI for provider operations. Automate front and back office work across your EHR, billing systems, and payer portals.

Fits the workflows you already run.

GenHealth works across EHRs, billing platforms, payer portals, fax, and email so teams can improve operations without a rip-and-replace project.

Automates the queue. Keeps people in control.

AI agents complete repetitive work and route exceptions, evidence, and next steps to the right person for review.

GenHealth customers

Save millions of dollars

Since implementing GenHealth's AI across our intake and prior authorization work was we've seen 4X productivity increase and are on track to save nearly $1.2M this year along with summaries and notes that our nurses love.

GuideHealth
Dr. Sanjay Doddamani, CEO
Read case study
Dr. Sanjay Doddamani
UnitedHealthcare
Cigna
Aetna
Epic Systems
eClinicalWorks
athenahealth
EviCore
Gmail
Outlook
RingCentral
Faxage
Provider operations

Clear the administrative backlog.

Connect the work between clinical, administrative, and revenue cycle teams while preserving human review where it matters.

Intake & Referrals

Read inbound records, structure the data, and route complete referrals to the right team.

Eligibility & Benefits

Verify coverage in payer portals and return usable results to your operating system.

Prior Authorization

Prepare complete submissions, track status, and keep the clinical record tied to every decision.

Patient Communication

Coordinate outreach and follow-up while keeping the underlying workflow moving.

Medical Billing

Create clean claims, apply payer-specific checks, and focus billers on true exceptions.

Payment Posting

Match remittances and payments, reconcile balances, and flag discrepancies for review.

Denials & Appeals

Identify the appeal path and draft evidence-backed responses from the record and policy.

Custom Operations

Automate the high-volume administrative process unique to your organization.

Intake & data entry

Intake

Connect to fax or upload documents to automatically extract all fields and automate entry into your internal EMR and billing systems. Complex orders, orthotics refills, cancer referrals - all parsed and routed.
Prior authorization

Prior Authorization

Our AI reads plan policies and patient histories side-by-side. It writes a traceable justification citing every rule, and files electronically where the payer supports it.
Medical billing

Medical Billing

GenHealth turns encounter data into billable claims, runs coding and payer-specific checks, and submits clean batches automatically. Your team only sees the true exceptions.