Three Automations Providers and DMEs can build with ChatGPT and Claude today

AI and Outsourcing for DME revenue cycle management

From self service to full service across phone, fax, and web, GenHealth can help DMEs manage intake, medical necessity, renewals, and denials.

Complete DME management from intake to payment

Average 95%+ first-pass claim acceptance

Reduce days in accounts receivable by 40%

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Brightree
UnitedHealthcare
Cigna
Aetna
Niko Health
Epic Systems
eClinicalWorks
athenahealth
eMedNY
myCGS DME MAC
Noridian Medicare
CMS
EviCore
Gmail
Outlook
RingCentral
Faxage

From Self Service to Full Service


Our AI helps DME process cases, faster and more accurately. Whether you want to empower your teams or be more hands off, GenHealth AI will improve your bottom line and get supplies to your patients faster.

Stand Alone AI

Upload and download patient charts and documents to extract data for intake and run medical necessity and administrative checks automatically.
  • AI for documents
  • Intake and Medical Necessity
  • Complete documentation management

Integrated AI Automtion

Auotmatically intake incoming faxes, charts, and orders between your billing, EMR, and payer systems. Run cases that would take all day in your sleep.
  • AI Agent for fax, phone, and web
  • Intake, Resupplies, PA, and more
  • Integrations into any EMR, Billing, or Payer system

Full Service Outsourcing

Human teams at GenHealth handle the last mile of the RCM process. We fix data errors, contact providers and plans, and process denials on your behalf.
  • GenHealth AI + GenHealth humans
  • Any workflow from intake to appeals
  • Set it and forget it

AI Agent that works across Fax, Phone, and Web

Our AI Agent works with people, like people. It can read faxes, make calls and converse, and take actions across various web applications from your billing system to health plan and provider portals. For example, our GenHealth's AI can take an incoming fax, extract patient information, open a browser, check the patient's eligibility, come back to your billing system, enter all the information for a renewal, and then make a call to a provider to get sign off all without any human interaction.
Fax
Automatically process incoming faxes, extract patient information, medical records, and orders. Convert unstructured fax documents into structured data for seamless workflow integration.
Phone
AI-powered phone agent that can make and receive calls, converse naturally with providers and patients, verify information, and update records in real-time.
Web
Navigate and interact with web portals including EMR systems, billing platforms, and payer websites. Automatically fill forms, retrieve information, and process claims.



GenHealth's AI and full-service RCM handles all of your operations, allowing you to focus on patient care while we maximize your reimbursements.




Workflow

Intake

Connect to fax or upload documents to automatically extract all fields and enter into your internal EMR and Billing systems.
Learn more about Intake Automation
Workflow

Eligibility

GenHealth can leverage AI to automate eligibility checks and notifications within the workflow, ensuring timely and accurate processing of applications.
Learn more about Eligibility Automation
Workflow

Prior Authorization

GenHealth can automate the prior authorization workflow by leveraging AI to streamline approval processes, manage documentation, and reduce manual data entry, enhancing efficiency and accuracy.
Learn more about Prior Authorization Automation
Workflow

Resupplies

GenHealth can automate resupply actions for this workflow by utilizing AI to predict inventory needs and generate timely alerts for reordering supplies.
Learn more about Resupplies Automation