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Non-emergency transportation, per mile - vehicle provided by volunteer (individual or organization), with no vested interest

HCPCS code

Name of the Procedure:

Non-Emergency Transportation, Per Mile - Vehicle Provided by Volunteer (Individual or Organization), with No Vested Interest (A0080)


This procedure involves non-emergency transportation for patients to and from medical appointments, provided by volunteers or volunteer organizations without any vested financial interest. It is measured at a per-mile rate.


This service addresses the transportation needs of patients who require assistance getting to medical appointments, treatments, or other healthcare services. The goal is to ensure timely and reliable access to medical care, particularly for those who lack alternative transportation options.


  • Patients needing transportation for non-emergency medical appointments or treatments.
  • Individuals without access to public transportation or other means of reaching medical facilities.
  • Patients for whom existing transportation options are not viable, due to financial or physical constraints.


There is typically no special preparation required. However, patients should:

  • Schedule the transportation service in advance.
  • Provide necessary medical and logistical details to the volunteer organization.
  • Inform the service provider of any unique needs or accommodations.

Procedure Description

  1. Coordination: The patient or a healthcare provider contacts a volunteer transportation service to schedule a ride.
  2. Pick-Up: A volunteer driver arrives at the patient's location at the scheduled time.
  3. Transportation: The patient is safely transported to their medical appointment.
  4. Return Trip: After the appointment, the volunteer drives the patient back to their home or another designated location.
    • Tools and Equipment: Standard vehicles (cars, vans) provided by volunteers.
    • Anesthesia or Sedation: Not applicable, as this is purely a transportation service.


The duration varies based on the distance between the patient's location and the medical facility. It is computed on a per-mile basis.


The service is provided in a non-emergency, outpatient setting.


  • Volunteer Drivers: Individuals or members of non-profit organizations who offer transportation without any financial compensation.
  • Coordinators: Personnel from volunteer organizations who manage scheduling and logistics.

Risks and Complications

  • Common Risks: Potential for vehicle accidents or delays.
  • Rare Risks: Miscommunication or coordination issues that might lead to missed appointments.
  • Management: Volunteer organizations typically have protocols to handle delays, breakdowns, and other unforeseen issues.


  • Ensures patients can attend necessary medical appointments.
  • Reduces the healthcare access disparity for those without reliable transportation.
  • Offers a supportive community service without an economic burden on the patient.


No recovery period is needed as this is a transportation service. Patients should follow any specific post-appointment instructions provided by their healthcare provider.


  • Public Transportation: Often less expensive but may not be suitable for all patients, especially those with mobility issues.
  • Private Transportation Services: More direct but can be costly.
  • Family or Friends: Reliable but might not always be available.

Patient Experience

  • During: Patients can expect a compassionate and reliable transportation service offered by someone with no financial stake in their healthcare.
  • After: Patients should feel relieved as they are able to reach necessary medical services without the stress of arranging and paying for transportation.

Pain management and comfort are not applicable in this context as this is purely a transportation service.

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