04 — Observe

Browser RecorderCapture how work really happens.

Use a HIPAA-compliant browser to securely observe real-world workflows, including the nuances, handoffs, and exception paths that documentation misses.

Request a demoExplore technologies

Let GenHealth learn the canonical workflow from actual usage, then turn the observed process into an automation-ready operating model.

Download GenHealth's browser recorder.

Use for one week.

Select the flow to automate and turn it on.

What it enables

Built for Browser Recorder in real operations.

Record, discover, report on, and run workflows across every connected application from one operating layer.

Recorder

Record workflows across every application

Capture how people complete workflows across EHRs, payer portals, billing systems, documents, and other applications, including the actions and handoffs between them.

Auto-discovery

Identify repetitive work automatically

Detect repeated workflow patterns and understand the nuances, exceptions, and canonical paths that define how the work is actually completed.

Reporting

See how manual workflows are executed

Give teams and individuals a clear view of manual workflow executions so they can identify exceptions, consistencies, bottlenecks, and opportunities to improve.

Runner

Execute canonical workflows deterministically

Run approved workflows across connected applications, complete the routine path consistently, and route true exceptions to the right person.