02 — Actions

Automated WorkflowsComplex operations, executed deterministically.

Implement repeatable workflows across connected systems, automate the routine path, and route true exceptions to the right person with the context needed to resolve them.

Turn multi-system administrative work into dependable execution that follows the same approved process every time while preserving clear human handoffs.

Implement workflows without replacing existing systems

Execute repeatable steps deterministically

Remove over 80% of the associated administrative burden

What it enables

Built for Automated Workflows in real operations.

Combine advanced AI, deterministic execution, multi-modal operations, and exception-based handoffs without changing the systems teams already use.

Agentic

Act with human access and machine consistency

Use the most advanced AI models to perform actions across applications with the same governed access people have, paired with the repetitive consistency of automation.

Deterministic

Run behind the scenes, not through pixels

Execute workflows through GenHealth's purpose-built AI browser behind the scenes, making each run more deterministic than clicking through application screens and pixels.

Multi-modal

Coordinate fax, phone, and web

Move work across web applications, fax, and phone so one workflow can use every required channel without losing context, continuity, or audit history.

No change management

Work inside the systems teams already use

Automate the workflows teams execute today inside existing customer systems, escalating to people only when a true exception requires judgment or resolution.