Connecticut Prior Authorization List Form
Carelon Medical Benefits Management, Inc. is an independent company providing utilization management services on behalf of the health plan. CarelonRx, Inc. is an independent company providing pharmacy benefit management services on behalf of the health plan. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans, Inc. Independent licensee of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. CTBCBS-CM-094370-25 | October 2025 Connecticut Precertification/Prior Authorization List
Connecticut | Anthem Blue Cross and Blue Shield | Commercial
For HMO type health plans: Under our HMO plans and products: It is the participating physician’s or care provider’s responsibility to contact our Utilization Management Department at 800-238-2227 or another number indicated below for specific services, to obtain precertification/prior authorization. The request must come from the care provider or facility rendering the service, not the referring physician, except as described below for specific services. If precertification/prior authorization is not obtained, the claim payment may be reduced or deemed ineligible for reimbursement by the plan and the member must be held harmless.
For PPO type health plans — under our PPO plans and products: Services provided by a network care provider: The care provider is responsible for precertification/prior authorization services provided by a BlueCard® or a nonparticipating care provider. The member is responsible for precertification/prior authorization. The member is financially responsible for services and/or settings that are not covered under the certificate based on an adverse determination of medical necessity or experimental or investigational services. Contact our Utilization Management Department to obtain precertification at: 800-238-2227 or another number indicated below for specific services.
The precertification number is listed on the back of our member’s ID card.
UM decisions — appropriateness of care and services As part of our goal to improve the health of the members we serve, we are committed to promoting appropriate utilization of medical services. Please note that people who make UM decisions do not receive compensation or incentives to deny care. This also applies to people who supervise them, including management, medical directors, utilization management managers,
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and licensed staff. UM decisions are based only on appropriateness of care and services and the existence of coverage. The plan does not specifically reward for denial of services, or offer incentives to encourage denial of services.
Care providers may contact Carelon Medical Benefits Management, Inc. for prior authorization/preservice clinical review/medical necessity reviews of the services listed below through the following options: Access Carelon Medical Benefits Management’s providerportal.com. Online access is available 24/7 to process orders in real-time and is the fastest and most convenient way to request authorization. Access Carelon Medical Benefits Management via https://Availity.com. Call Carelon Medical Benefits Management’s Contact Center at 866-714-1107, Monday to Friday, 8 a.m. to 5 p.m.
For benefits to be paid, the member must be eligible on the date of service, and the service must be a covered benefit under the policy. This list is subject to change and is not all-inclusive.
Category description
Responsible
party
Comments
Ablative Techniques as a Treatment for Barrett’s
Esophagus
Anthem
Admissions: • Elective admissions • Emergency admissions — Anthem must be notified within 48 hours or two business days. • Gastric bypass surgery • Human organ and bone marrow/stem cell transplants • Inpatient hospice • Inpatient rehabilitation admissions • Inpatient skilled nursing facility admission • Obstetrical (OB) related medical stay; excludes childbirth Anthem
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Category description Responsible party Comments Ambulance services: air and Water Anthem
Bariatrics Carelon Medical Benefits Management or Anthem
Base surgical
Carelon Medical
Benefits
Management
Behavioral health services — partial hospital
program (PHP):
• Intensive outpatient programs (IOP)
• Intensive in-home services
• Transcranial magnetic stimulation (TMS)
• Applied behavior analysis (ABA)
• Extended day treatment
• All facility-based care — inpatient admissions,
residential care
Anthem
Contact Behavioral Health at 800-934-0331
Biofeedback and neurofeedback
Anthem
Blepharoplasty, blepharoptosis repair, and brow lift Anthem
Cardiac electrophysiological studies (EPS) and catheter ablation Anthem
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Category description
Responsible
party
Comments
Cardiovascular:
• Arterial ultrasound
• Cardiac catheterization
• Cardiac devices
• Coronary angiography
• Noninvasive diagnostic vascular studies
• Percutaneous coronary intervention (PCI)
Carelon Medical
Benefits
Management
Catheter-based embolization procedures for malignant lesions outside the liver Anthem
Certain outpatient utilization management
services
Carelon Medical
Benefits
Management
Cochlear implants and auditory brainstem implants Anthem
Cooling devices and combined cooling/heating devices Anthem
Cosmetic and reconstructive procedures of the skin, head, neck, trunk, groin, and extremities Anthem
Cryosurgical, radiofrequency, microwave, or laser ablation to treat solid tumors outside the liver Anthem
Deep brain, cortical, and cerebellar stimulation Anthem
Diaphragmatic/phrenic nerve stimulation and
diaphragm pacing systems
Anthem
Durable medical equipment Anthem
Echocardiology:
• Stress echocardiography (SE)
• Transesophageal echocardiography (TEE)
• Resting transthoracic echocardiography (TTE)
Carelon Medical
Benefits
Management
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Category description Responsible party Comments Extracorporeal shock wave therapy Anthem
Fertility
Carelon Medical
Benefits
Management
Functional electrical stimulation (FES), threshold
electrical stimulation (TES)
Anthem
Gastrointestinal endoscopy (EGD) in adults
Carelon Medical
Benefits
Management
Site of Care for certain surgical services
Gene therapy for: beta thalassemia, Duchenne
muscular dystrophy, hemophilia, ocular conditions,
spinal muscular atrophy, sickle cell disease
Anthem
Genetic testing
Carelon Medical
Benefits
Management
Home parenteral nutrition Anthem
Hyperbaric oxygen therapy (systemic/topical) Anthem
Hysterectomy Anthem
Implantable peripheral nerve stimulation devices as a treatment for pain Anthem
Infertility treatment Anthem
Intraocular anterior segment aqueous drainage devices (without extraocular reservoir) Anthem
Lab/pathology Anthem
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Category description Responsible party Comments Maternity admissions — vaginal and Cesarean deliveries if more than two days or r days respectively Anthem
Medical diagnostic/treatment services Anthem
Medical oncology drugs
Carelon Medical
Benefits
Management
Musculoskeletal:
• Joint surgeries/replacements
• Pain management injections
• Spinal surgery
Carelon Medical
Benefits
Management
Nuclear cardiology
Carelon Medical
Benefits
Management
Oral, pharyngeal, and maxillofacial surgical treatment for obstructive sleep apnea or snoring Anthem
Orthotics and prosthetics Anthem
Out-of-network referrals/services Anthem
Physical therapy, occupational therapy, and
speech therapy
Carelon Medical
Benefits
Management
Includes site-of-care review
Private duty nursing in the home setting
Anthem
Radiation therapy:
• Intensity-modulated radiation therapy (IMRT)
• Proton beam
• Brachytherapy
• Stereotactic radiosurgery (SRS)
• Stereotactic body radiotherapy (SBRT)
Carelon Medical
Benefits
Management
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Category description
Responsible
party
Comments
Radiology:
• Computerized tomography (CT)
• Magnetic resonance angiography (MRA)
• Magnetic resonance imaging (MRI)
• Myocardial sympathetic innervation imaging
with or without SPECT
• Positron emission tomography (PET)
Carelon Medical
Benefits
Management
Selected blood, serum, and cellular allergy and toxicity tests Anthem
Selected diagnostic testing
Carelon Medical
Benefits
Management or
Anthem
Selected surgery, for example:
• Breast procedures, including reconstructive
surgery,
• implants and other breast procedures
• Cranial/facial surgery
• Nasal/sinus surgery
• Panniculectomy and abdominoplasty
• Partial left ventriculectomy
• Penile prosthesis implantation
• Scoliosis surgery
• Temporomandibular disorders
• Treatment of varicose veins (lower extremities)
• Uterine fibroid ablation: laparoscopic,
percutaneous, or transcervical image-guided
techniques
Anthem
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Category description
Responsible
party
Comments
Site-of-care review for select surgical services
Carelon Medical
Benefits
Management
Sleep testing and treatment:
• Multiple sleep latency test (MSLT)
• Polysomnography, home sleep study, and home
portable monitors
Carelon Medical
Benefits
Management
Specialty pharmacy medications
CarelonRx, Inc.
Requirements can be found at Pharmacy Information
Overview
Stem cell/bone marrow transplant (with or without
myeloablative therapy) and donor leukocyte
infusion
Anthem
Contact the Anthem transplant unit at 888-574-7215
Therapeutic apheresis
Anthem
Transplant services Anthem Contact Anthem Transplant unit at 888-574-7215 Vagus nerve stimulation Anthem
Vascular services
Carelon Medical
Benefits
Management
Wearable cardioverter defibrillators Anthem
Walk through this policy with us
Review how this policy can be converted into cited criteria, prior authorization checks, and operational automation.