Remote evaluation of recorded video and/or images submitted by an established patient (e.g., store and forward), including interpretation with follow-up with the patient within 24 business hours, not originating from a related e/m service provided with...
HCPCS code
Name of the Procedure:
Common name(s): Remote Evaluation of Recorded Video and/or Images
Technical/medical term: Store-and-Forward Telehealth Evaluation (HCPCS Code G2010)
Summary
This procedure involves a healthcare provider remotely evaluating recorded video and/or images submitted by an established patient. The provider interprets the submitted information and follows up with the patient within 24 business hours. This service does not originate from a related evaluation and management (E/M) service provided by the same provider.
Purpose
The procedure primarily addresses situations where a patient needs a quick evaluation of a specific health concern using multimedia submissions. The goals are to provide fast, convenient assessments and convey actionable medical advice or identification of next steps.
Indications
- Minor injuries or skin issues (e.g., rashes, wounds)
- Postoperative or follow-up concerns (e.g., check on healing progress)
- Non-urgent symptoms that can be observed visually (e.g., allergic reactions)
- Established patients who cannot conveniently visit the clinic
Preparation
- Ensure good lighting and focus when capturing video/images
- Use a device with a high-quality camera
- Provide a brief description of the concern and any relevant history when submitting the materials
- No special tests or fasting required
Procedure Description
- Patient captures video/images of their health concern and submits it through a secure platform.
- Healthcare provider receives and reviews the multimedia submission.
- Provider interprets the imagery and formulates a medical opinion.
- Provider follows up with the patient within 24 business hours via phone, secure message, or video call to convey findings and recommendations.
- Tools: Secure digital platform, high-resolution camera-equipped devices.
- No anesthesia or sedation involved.
Duration
The review and follow-up typically take less than 24 business hours.
Setting
The procedure is conducted remotely, utilizing digital platforms for submission and communication.
Personnel
- Primary Healthcare Provider (e.g., family doctor, specialist)
- Telehealth support staff (optional, for technical assistance)
Risks and Complications
- Misinterpretation of the images due to poor quality or angles
- Delayed diagnosis if immediate physical examination is required but not performed
- Possible confidentiality breaches if non-secure platforms are used
Benefits
- Rapid evaluation and response from a healthcare professional
- Increased convenience, avoiding unnecessary in-person visits
- Efficient identification of cases needing urgent intervention
Recovery
- No physical recovery needed as this is a diagnostic procedure
- Follow any advice or treatment plan given by the provider
- Schedule follow-up appointments if further in-person evaluation is needed
Alternatives
- In-person clinical visit for direct evaluation
- Real-time telehealth video consultations
- Pros: Direct physical examination, more immediate interaction
- Cons: Requires travel, potentially longer wait times
Patient Experience
- Generally painless and non-invasive
- May feel reassured by rapid professional feedback
- Must ensure technology (camera, internet connection) is working properly
- Pain management or comfort measures are not usually necessary, as this is a remote diagnostic evaluation.