AI and Automation for Healthcare Revenue Cycle Management (RCM)
Automate workflows across phone, fax, and web. GenHealth can help providers and health plans automate intake, eligibility verification, prior authorization, and denials management.Complete RCM automation from intake to payment
Average 95%+ first-pass claim acceptance
Reduce days in accounts receivable by 40%
AI-Powered Revenue Cycle Automation
Our AI helps healthcare organizations process claims, prior authorizations, and manage the entire revenue cycle faster and more accurately. GenHealth AI will improve your bottom line and reduce administrative burden.
Stand Alone AI
Upload and process patient charts, claims, and documents to extract data for intake and run medical necessity checks, eligibility verification, and prior authorization automatically.- AI for documents and data extraction
- Intake, Eligibility, and Medical Necessity
- Complete documentation management
Integrated AI Automation
Automatically process incoming faxes, claims, and orders between your billing, EMR, and payer systems. Complete workflows that would take all day while you sleep.- AI Agent for fax, phone, and web
- Intake, PA, Denials, and more
- Integrations into any EMR, Billing, or Payer system
Human-in-the-Loop
Combine AI automation with human oversight. Our platform allows your team to review and approve AI recommendations, ensuring accuracy while maintaining efficiency.- AI-assisted decision making
- Audit trails and compliance
- Quality control and oversight
AI Agent that works across Fax, Phone, and Web
Our AI Agent works with people, like people. It can read faxes, make calls and converse, and take actions across various web applications from your billing system to health plan and provider portals. For example, GenHealth's AI can take an incoming fax, extract patient information, open a browser, check the patient's eligibility, come back to your billing system, enter all the information for a claim, and then make a call to a provider to get sign off all without any human interaction.Fax
Automatically process incoming faxes, extract patient information, medical records, and orders. Convert unstructured fax documents into structured data for seamless workflow integration.Phone
AI-powered phone agent that can make and receive calls, converse naturally with providers and patients, verify information, and update records in real-time.Web
Navigate and interact with web portals including EMR systems, billing platforms, and payer websites. Automatically fill forms, retrieve information, and process claims.GenHealth's AI and full-service RCM handles all of your operations, allowing you to focus on patient care while we maximize your reimbursements.
Workflow
Intake
Connect to fax or upload documents from Intake to automatically extract all fields and automate entry into your internal EMR and Billing systems.
Workflow
Prior Authorization
GenHealth can automate the prior authorization workflow by leveraging AI to streamline approval processes, manage documentation, and reduce manual data entry, enhancing efficiency and accuracy.
Workflow
Resupplies
GenHealth can automate resupply actions for this workflow by utilizing AI to predict inventory needs and generate timely alerts for reordering supplies.
Workflow
Eligibility
GenHealth can leverage AI to automate eligibility checks and notifications within the workflow, ensuring timely and accurate processing of applications.