014 Form
1
Pharmacy Medical Policy Veozah Step Policy Table of Contents:
Authorization Information
Coverage Criteria
Description
Appendix
Policy History
References
Endnotes
Policy Number: 014 BCBSA Reference Number: N/A Related Policies • Quality Care Dosing guidelines may apply and can be found in Medical Policy #621B Prior Authorization Information
Policy
☐ Prior Authorization
☒ Step Therapy
☒ Quality Care Dosing
☐ Administrative
Reviewing
Department
Pharmacy Operations:
Tel: 1-800-366-7778
Fax: 1-800-583-6289
To request for coverage: Providers may call, fax, or mail
the attached form (Formulary Exception/Prior Authorization
form) to the address below.
Blue Cross Blue Shield of Massachusetts
Pharmacy Operations Department
25 Technology Place
Hingham, MA 02043
Tel: 1-800-366-7778
Fax: 1-800-583-6289
Individual Consideration for the atypical patient: Policy
for requests that do not meet clinical criteria of this policy,
see section labeled Individual Consideration
Policy Last Updated
1/15/2026
Pharmacy (Rx) or
Medical (MED) benefit
coverage
☒ Rx
☐ MED
Policy applies to Commercial members with
BCBSMA formulary:
•
Managed Care (HMO/POS)
•
PPO/EPO
•
Indemnity
•
MEDEX with Rx plans
•
Managed Blue for Seniors
Policy does NOT apply to:
•
Medicare Advantage
Provider Documentation Requirements: Documentation from the provider to support a reason preventing trial of
formulary alternative(s) must include the name and strength of alternatives tried and failed (if alternatives were
tried, including dates if available) and specifics regarding the treatment failure. Documentation to support clinical
basis preventing switch to formulary alternative should also provide specifics around clinical reason.
We may also use prescription claims records to establish prior use of formulary alternatives or to show if step
therapy criteria has been met. We will require the provider to share additional information when prescription claims
data is either not available or the medication fill history fails to establish use of preferred formulary medications or
that step therapy criteria has been met. Other documentation requirements, if any, are outlined in prior
authorization criteria.
See Appendix for additional information.
2
Please refer to the chart below for the formulary status/requirements of the medications affected by this policy:
Drug
Formulary Status
(BCBSMA Commercial Plan)
Special Considerations
Step 1
Paroxetine 7.5mg
Covered, QCD
Covered with no requirements
Any Hormone Replacement
Therapy (HRT) -
[e.g., Premarin, estradiol,
medroxyprogesterone, Prempro,
Climara, and Estring]
Covered, QCD
Step 2
Veozah ™ (fezolinetant)
ST, QCD
Requires prior use of ONE step 1
medication OR history of prior use of
Veozah within the previous 130 days.
See below for prior use criteria QCD (Quality Care Dosing – refer to Policy 621b); ST – Step Therapy Length of Approval 24 months
Prior Use Criteria The plan uses prescription claim records to support criteria for prior use within previous 130 days or the trial and failure of formulary alternatives when available. Additional documentation will be required from the provider when historic prescription claim data is either not available or the medication fill history fails to establish criteria for prior use or trial and failure of formulary alternatives. Documentation will also be required to support any clinical reasons preventing the trial and failure of formulary alternatives. Please see the section on documentation requirements for more information. Description This is a comprehensive policy covering step therapy and quantity limit requirements for medications used for the treatment of vasomotor symptoms associated with menopause. Hormone therapy remains the most effective treatment for vasomotor symptoms (VMS) and has been shown to prevent bone loss and fracture. For women younger than 60 years and within 10 years of menopause onset and have no contraindications (e.g., unexplained vaginal bleeding, liver disease, prior estrogen sensitive cancer - including breast cancer, prior coronary heart disease (CHD), stroke, MI, or VTE, or personal history or inherited high risk of thromboembolic disease), the benefit-risk ratio is favorable for treatment of VMS and prevention of bone loss. For women who initiate hormone therapy more than 10 or 20 years from menopause onset or when aged 60 years or older, the benefit-risk ratio appears less favorable because of greater absolute risks of CHD, stroke, VTE, and dementia. Declining estrogen in menopause leads to uninhibited NKB-mediated stimulation of KNDy neurons which leads to temperature dysregulation and VMS. Veozah (Fezolinetant) is a non-hormonal neurokinin receptor antagonist indicated for the treatment of moderate to severe vasomotor symptoms due to menopause. It is a first- in- class neurokinin 3 (NK3) receptor antagonist approved to treat VMS in women who either cannot take or are averse to taking hormone therapy. The product label requires baseline liver
3
function tests as well as follow-up tests at 3 months, 6 months, and 9 months after initiation of therapy
and when symptoms suggest liver injury.
Appendix
Formulary
Status
All requests must meet the Step Therapy requirement. For all non-covered
medications, the member must also have had a previous treatment failure with, or
contraindication to, at least two covered formulary alternatives when available.
See section on individual consideration for more information if you require an
exception to any of these criteria requirements for an atypical patient.
Member cost
share
consideration
A higher non-preferred cost share may be applied if an exception request is approved for
coverage of a non-preferred or a non-formulary/non-covered drug.
Criteria
Documentation
Provider must submit supporting documentation (e.g., chart notes, lab results or other
clinical information) to show that the member has met all approval criteria.
Forms
To request prior authorization using the Massachusetts Standard Form for Medication Prior
Authorization Requests (eForm), click the link below:
https://www.bluecrossma.org/medical-
policies/sites/g/files/csphws2091/files/acquiadam-
assets/023%20E%20Form%20medication%20prior%20auth%20instruction%20prn.pdf
OR
Print and fax, Massachusetts Standard Form for Medication Prior Authorization
Requests #434
Individual
Consideration
(for Atypical
Patients)
Our medical policies are written for most people with a given condition. Each policy is
based on peer reviewed clinical evidence. We also take into consideration the needs of
atypical patient populations and diagnoses.
If the coverage criteria outlined is unlikely to be clinically effective for the prescribed
purpose, the health care provider may request an exception to cover the requested
medication based on an individual’s unique clinical circumstances. This is also referred to
as “individual consideration” or an “exception request.”
Some reasons why you may need us to make an exception include: therapeutic
contraindications; history of adverse effects; expected to be ineffective or likely to cause
harm (physical, mental, or adverse reaction).
To facilitate a thorough and prompt review of an exception request, we encourage the
provider to include additional supporting clinical documentation with their request. This may
include:
•
Clinical notes or supporting clinical statements;
•
The name and strength of formulary alternatives tried and failed (if alternatives
were tried) and specifics regarding the treatment failure, if applicable;
•
Clinical literature from reputable peer reviewed journals;
•
References from nationally recognized and approved drug compendia such as
American Hospital Formulary Service® Drug Information (AHFS-DI), Lexi-Drug,
Clinical Pharmacology, Micromedex or Drugdex®; and
4
• References from consensus documents and/or nationally sanctioned guidelines Providers may call, fax or mail relevant clinical information, including clinical references for individual patient consideration, to: Blue Cross Blue Shield of Massachusetts Pharmacy Operations Department 25 Technology Place Hingham, MA 02043 Phone: 1-800-366-7778 Fax: 1-800-583-6289 Samples Requests based exclusively on the use of samples will not meet coverage criteria for exception. Additional clinical information demonstrating medical necessity of the desired medication must be submitted by the requesting prescriber for review.
Policy History
Date Action 1/15/2026 Annual review. Updated formatting and references. Criteria unchanged. 11/2023 Reformatted policy. 10/2023 Reformatted policy. Policy updated to align with 118E MGL § 51A 9/2023 Implement new policy for Veozah ™.
References
- Veozah ™ [Product Information]. Northbrook, IL. Astellas Pharma US, Inc.; May 2023.
- Fezolinetant for treatment of moderate-to-severe vasomotor symptoms associated with menopause (SKYLIGHT1): a phase 3 randomized controlled study. Lancet 2023; Vol 401:10382, p1091-1102
- “The 2022 Hormone Therapy Position Statement of The North American Menopause Society” Advisory Panel. The 2022 hormone therapy position statement of The North American Menopause Society. Menopause. 2022 Jul 1;29(7):767-794. doi: 10.1097/GME.0000000000002028. PMID: 35797481.
Walk through this policy with us
Review how this policy can be converted into cited criteria, prior authorization checks, and operational automation.