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Search chats and your next workflow
Pick up past conversations, find templates that match your connections, and focus your inbox by HCPCS code. Here’s what’s new in GenHealth this week.
Read the update →Skip to documentationPRODUCT UPDATES 
What’s new at GenHealth
Small improvements. New possibilities. See what’s new, week by week.
Referrals move faster with fewer handoffs
Teams can now keep accepted referrals in the main intake flow, request missing files in context, and use a handful of clearer workflow, review, and settings tools.
Read the update →Referral workspaces and faster document follow-up
Teams can now work referral intake in dedicated spaces, combine related inbox PDFs into one packet, search extracted text in the document viewer, and retry finished workflow runs from the builder.
Read the update →Find and review workflow runs faster
Inspect workflow loops in detail, narrow run history by date or errors, and explore records from the operations report.
Read the update →Review updates, workflow previews, and inbox shortcuts
Teams can now update policies during review, spot out-of-date necessity reviews, preview workflow changes more clearly, and move through inbox work with fewer steps.
Read the update →Workflow review and editing are easier this week
Teams can now update workflow descriptions from the list, inspect node inputs in run results, and move through key workflow screens with fewer interruptions.
Read the update →Start first chats faster and review with clearer signals
Teams can now begin their first chat from onboarding, flag document issues in enabled organizations, and see clearer status and feedback cues while reviewing work.
Read the update →Chat first, faster inbox updates
Users now land in Chat by default, get a simpler place to start new conversations, and can work through inbox tasks with fewer reloads and fewer repeated clicks.
Read the update →Smoother reviews and clearer workflow warnings
Teams can now catch broken workflow references earlier, keep review navigation in place after status changes, and search Completed items without losing context.
Read the update →Workflow chat and clearer workflow views
Use workflow chat on active workflows, inspect run outputs, and navigate complex workflows more easily.
Read the update →