Full Service Revenue Cycle Management for DME Providers
GenHealth provides end-to-end revenue cycle management for DME providers. We handle everything from patient intake and eligibility verification to claims submission, follow-up, and payment posting.Complete RCM from intake to payment
Average 95%+ first-pass claim acceptance
Reduce days in accounts receivable by 40%
Why GenHealth is Different
We combine AI automation with expert human oversight to deliver superior outcomes at a reduced cost. Our AI handles intake, order processing, medical necessity reviews, and renewals—while our dedicated DME billing team reviews and corrects any errors. This hybrid approach allows us to offer full-service RCM outsourcing at lower rates and improved accuracy when compared to traditional billing companies.AI-First Workflow Automation
Our AI autonomously processes patient intake, order entry, eligibility verification, medical necessity documentation, prior authorizations, and resupply renewals. This eliminates 80%+ of manual data entry and repetitive administrative tasks that slow down traditional billing companies.
Human Expert Quality Control
Our dedicated DME billing specialists review every AI-processed task, catch and correct errors, handle complex exceptions, manage appeals, and ensure compliance with payer requirements. This human-in-the-loop approach guarantees accuracy while maintaining the speed and cost benefits of automation.
Reduced Cost Structure
Because AI handles the bulk of processing work, we can offer full-service DME RCM at 40-60% lower cost than traditional billing companies. You get the same comprehensive service—intake, billing, A/R management, and collections—without the premium price tag of manual labor.
Superior Accuracy & Compliance
The combination of AI precision and human expertise delivers higher accuracy than either alone. AI eliminates data entry errors and missed steps, while human reviewers catch edge cases and ensure compliance with complex payer policies. The result: 95%+ clean claim rates and fewer denials than traditional manual processes.
Comprehensive Revenue Cycle Management for DME Suppliers
End-to-end RCM solutions designed exclusively for medical equipment providers. From initial patient intake and insurance verification to final payment posting and denial appeals, GenHealth manages every aspect of your revenue cycle. Our team combines cutting-edge AI automation with deep DME billing expertise to ensure maximum reimbursement while reducing administrative burden.
Patient Intake & Verification
Streamlined intake process with automated insurance verification, eligibility checks, and authorization management. We ensure clean documentation from day one.- Real-time eligibility verification
- Automated prior authorization
- Complete documentation management
Claims & Billing
Expert claims processing with industry-leading clean claim rates. Our team handles submissions, tracking, and resolution to maximize first-pass acceptance.- 95%+ first-pass claim acceptance
- Automated claim scrubbing
- HIPAA compliant billing
A/R and Collections
Proactive accounts receivable management with intelligent follow-up workflows. We reduce your DSO and maximize collections while maintaining payer relationships.- 40% reduction in days in A/R
- Denial management & appeals
- Payment posting automation
Results That Matter
Proven outcomes for DME providers nationwide6%
Improvment in Clean Claims
40%
Reduction in Receivable Days
25%
Reduction in Days Outstanding
10%
Lower Costs