GenHealth is the easiest automation solution for DMEs.
Walk through your workflows and, like a team member, GenHealth's AI will learn and operate those flows autonomously.Keep existing workflows and apps
Automate web & fax feeds for intake, resupply, & PA
Reduce admin burden by over 80%
Feature Comparison
See how GenHealth and GenHealth compare across key RCM capabilities.
#1RECOMMENDED
GenHealth
DME/HME Focus
AI Automation
AI Trained on 140M Patients
Fax/Phone/Web Agent
Acts in Mins, Not Days
Intake Processing
End-to-End RCM
Analytics & Reporting
Denial Management
Prior Authorization
Human-in-the-Loop QC
40-60% Lower Cost
EMR Integrations
#1
GenHealth
DME/HME Focus
AI Automation
AI Trained on 140M Patients
Fax/Phone/Web Agent
Acts in Mins, Not Days
Intake Processing
End-to-End RCM
Analytics & Reporting
Denial Management
Prior Authorization
Human-in-the-Loop QC
40-60% Lower Cost
EMR Integrations
GenHealth combines AI-first automation with human expert oversight to deliver superior RCM outcomes at reduced costs. Our AI handles intake, eligibility verification, prior authorization, and medical necessity reviews autonomously—while our dedicated billing team catches errors and manages complex exceptions. This hybrid approach delivers 95%+ clean claim rates with 40-60% lower costs than traditional billing companies.
Processing
Intake & Data Entry
Connect to fax or upload documents to automatically extract all fields and automate entry into your internal EMR and Billing systems.
Intake/case IX-8842
SOURCE FAX·EMR EPIC·03:14:22
intake.genhealth.ai /case-8842 / scan / sleep-rx.pdfcase-8842 / record
Live01 · Scan→02 · Record
Page 1 / 2
FAX · IN03/04/2026
Sleep Rx · CPAP
PatientAbe Lincoln
DOB02 / 12 / 1947
OrderCPAP, full setup
DxG47.33 — OSA
PlanBCBS TX · 847-21
ProviderL. Patel, MD
Scanning · 34 fields detected
Order · auto-filedSource · sleep-rx.pdf
CPAP Therapy
Member 847-21 · BCBS TX · MRN 789012
PatientAbe Lincolnp.1 · ln 1
DOB1947-02-12p.1 · ln 2
CPTE0601p.1 · ln 3
ICD-10G47.33p.1 · ln 4
PayerBCBS TX · eligible ✓p.1 · ln 5
Citation · sleep-rx.pdf, p.1, ln 4“Dx: G47.33 — OSA, recommend CPAP, full setup.”
✓
Claim filed837P · BCBS TX · ack 200
Utilization Management
Prior Authorization
Submit prior auths and medical necessity checks with AI that understands the full picture between plan policies and patient histories.
Prior auth/PA-2261
METFORMIN·T2D-04·03:14:22
priorauth.com/case/PA-2261
LiveMatch policy/Decision/Submit
EMR · Chart
847-21chart · 12 mo34
APPROVED
Prior
Authorization
Request
Authorization
Request
Payer Policy
BCBSIs the patient diagnosed with type 2 diabetes mellitus?
Does the patient have an A1C of 7.5% or greater?
Has the patient experienced a contraindication to metformin?
3 / 3 criteria metApproved
Orders
DME Resupplies
Automate everything from patient outreach, data entry to provider faxes fulfillment.
Resupply/RX-7714
METFORMIN·90-DAY·03:14:22
resupplies.com/orders/RX-7714
LivePlan/Schedule/Ship
Patient Prescription
847-21Rx · active
Metformin 500mg
NDC 0093-1048-01 · oral
Sig
1 tab BID
Days supply
90 days
Quantity
180 tabs
Refills
3 of 3
Ship to
Abe Lincoln
1600 Pennsylvania Ave NW
Washington, DC 20500
Washington, DC 20500
last fill Dec 128 days remaining
Resupply Schedule
2026January ship · Jan 1
90X
February ship · Feb 1
90X
March ship · Mar 1
90X
April ship · Apr 1
90X
Start date
Jan 1, 2026
Cadence
Every 30 days
Window
8–11am
shipments scheduled0 / 41 / 42 / 43 / 44 / 4 ✓
Order →
Ordered