AI and Outsourcing for DME revenue cycle management
From self service to full service across phone, fax, and web, GenHealth can help DMEs manage intake, medical necessity, renewals, and denials.Complete DME management from intake to payment
Average 95%+ first-pass claim acceptance
Reduce days in accounts receivable by 40%
From Self Service to Full Service
Our AI helps DME process cases, faster and more accurately. Whether you want to empower your teams or be more hands off, GenHealth AI will improve your bottom line and get supplies to your patients faster.
Stand Alone AI
Upload and download patient charts and documents to extract data for intake and run medical necessity and administrative checks automatically.- AI for documents
- Intake and Medical Necessity
- Complete documentation management
Integrated AI Automtion
Auotmatically intake incoming faxes, charts, and orders between your billing, EMR, and payer systems. Run cases that would take all day in your sleep.- AI Agent for fax, phone, and web
- Intake, Resupplies, PA, and more
- Integrations into any EMR, Billing, or Payer system
Full Service Outsourcing
Human teams at GenHealth handle the last mile of the RCM process. We fix data errors, contact providers and plans, and process denials on your behalf.- GenHealth AI + GenHealth humans
- Any workflow from intake to appeals
- Set it and forget it
AI Agent that works across Fax, Phone, and Web
Our AI Agent works with people, like people. It can read faxes, make calls and converse, and take actions across various web applications from your billing system to health plan and provider portals. For example, our GenHealth's AI can take an incoming fax, extract patient information, open a browser, check the patient's eligibility, come back to your billing system, enter all the information for a renewal, and then make a call to a provider to get sign off all without any human interaction.Fax
Automatically process incoming faxes, extract patient information, medical records, and orders. Convert unstructured fax documents into structured data for seamless workflow integration.Phone
AI-powered phone agent that can make and receive calls, converse naturally with providers and patients, verify information, and update records in real-time.Web
Navigate and interact with web portals including EMR systems, billing platforms, and payer websites. Automatically fill forms, retrieve information, and process claims.GenHealth's AI and full-service RCM handles all of your operations, allowing you to focus on patient care while we maximize your reimbursements.
Workflow
Intake
Connect to fax or upload documents from Intake to automatically extract all fields and automate entry into your internal EMR and Billing systems.
www.system.com
Document Upload
Drop your document here
or click to browseWorkflow
Prior Authorization
GenHealth can automate the prior authorization workflow by leveraging AI to streamline approval processes, manage documentation, and reduce manual data entry, enhancing efficiency and accuracy.
www.priorauth.com
EMR - Patient Chart
Payer Policy
Workflow
Resupplies
GenHealth can automate resupply actions for this workflow by utilizing AI to predict inventory needs and generate timely alerts for reordering supplies.
www.resupplies.com
Patient Prescription
Resupply Schedule
Workflow
Eligibility
GenHealth can leverage AI to automate eligibility checks and notifications within the workflow, ensuring timely and accurate processing of applications.
www.healthplan.com